Privacy Policy

Thank you for visiting our website.

This Privacy Policy governs the manner in which Lauren Bannister and Jessica Bannister (hereby known as Pilates Health Project or Pilates Health Project Members) collects, uses, maintains and discloses information collected from each / every user (hereby known as Users) of www.pilateshealthproject.co.uk AND www.tawvalleypilates.co.uk

This privacy policy applies to the websites and all products and services offered by Lauren Bannister and Jessica Bannister.

We place the utmost importance on User privacy, so please rest assured that any personal information that the User gives us will remain securely stored and will never be shared with any third-party organisations.

We will only ask the User for information that we feel we must have in order to ensure that we can meet User needs and expectations as efficiently and effectively as possible. We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, contact us on any social media platform and in connection with other activities, services, features or resources we make available on our website. Users may be asked for name, email address, mailing address, phone number, credit card information, as appropriate.

We will collect personal identification information from Users only if they voluntarily submit this information to us. Users may also visit our site anonymously. Users can refuse to supply personally identification information, however this may prevent them from engaging fully in all website activities.

Pilates Health Project may collect and use Users personal information for the following purposes:

To to keep the user informed of news and events, courses, workshops, retreats, promotions or surveys.

To send occasional emails regarding other Pilates Health Project offerings.

To improve our customer service.

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website.

Sensitive and private data exchange between the website and its Users occurs over an SSL secured communication channel.

Any screening formats are stored securely for 6 years as paper copies in a locked filing cabinet or password protected online. We do not discuss any details of User’s health or how / what we teach Users with anyone outside of Pilates Health Project.

Users may review and request changes to the personal information we have on file by contacting us by mail, email, or telephone. To prevent fraud, we will never reveal information to anyone whose identity cannot be confirmed. However, we are legally required to maintain certain information regarding all transactions to prevent fraud, collect fees owed, resolve disputes, troubleshoot problems, and assist with investigations. Therefore, Users can not expect that all personal information will be completely removed from our databases in response to requests.

Cookies are stored on your internet browser and are designed to make any future visits to our website as efficient and pain-free as possible by remembering pages or preferences, for example. We use these Cookies to track what pages are visited on our website and to facilitate User requests if we are contacted online.

Under new Data Protection (GDPR) regulations, we must ask for User consent to the use of Cookies as described. By clicking through to this page, we will assume Users are happy to continue using our website based on the information given in this Privacy Policy. Alternatively, Users can go to the option provided on their internet browser to delete or block Cookies if you so wish.

By using this website, Users are agreeing to this policy. If Users do not agree to this policy, please do not use our website.

If Users have any questions about this Privacy Policy, the practices of this website, or your dealings with this website, please contact us at members@pilateshealthproject.co.uk

This GDPR compliant document last updated on 11th April 2022.